Community Spotlight and Other New SocialScape® Features Enhance Productivity for Partners and Customers

With a growing community of healthcare partners and customers relying on SocialScape®, Socially Determined’s social risk analytics platform, we are committed to enhancing its value and usability through new features that empower users to make informed decisions and drive meaningful action.

Our newest features make it easier to analyze risk based on customized geographical boundaries, move data in and out of SocialScape, and navigate between applications on the platform. These capabilities build on the success of our My Minors application, which provides customers with a detailed view of the social risk profiles of their minors populations.

These new features will enhance value and productivity for SocialScape users across business functions in the payer, provider, life science, nonprofit and government sectors.

Community Spotlight

SocialScape has always provided unparalleled insights into social risk, mapping the United States with precise, 200-meter resolution. With this level of detail, the platform has enabled organizations to make more informed investment decisions by exposing conditions for every community at a sub-neighborhood, sub-ZIP code level across social risk domains.

With the new Community Spotlight application, we’re taking this precision a step further. Users can now customize their own geographic boundaries, called market definitions, and receive aggregated views of the social risk data for those communities. Community Spotlight also offers new data visualizations, widgets, filters and benchmarking, helping users align more closely with specific initiatives and improve how they tailor programs to address social risk within their communities.

Community Spotlight solves the challenge of cumbersome data aggregation by allowing users to define an unlimited number of geographic regions, inclusive of ZCTAs or county codes, and automatically generate aggregated summary statistics for the selected areas.

SocialScape® Connect

Streamlining data integration is important, and our latest enhancements in SocialScape Connect make this process even simpler.

Using our secure file transfer system, SocialScape Connect, users can securely upload member rosters into the platform’s HITRUST-certified environment, enabling them to analyze individual risk profiles in detail. Customers can also export SocialScape data for use in customized projects, gaining flexibility to integrate insights into their workflows. These new features are designed to improve interoperability, allowing customers to seamlessly infuse SocialScape insights into the tools and systems they already rely on.

Each customer has a different process for ingesting data, and SocialScape Connect minimizes reliance on professional services to streamline these operations, making it easier to import and export data and freeing up resources so users can focus on exploring insights and taking action.

Revamped Home Page and Navigation

As SocialScape evolves with new applications like Community Spotlight and My Minors, we’ve revamped the platform’s homepage and navigation to improve usability.

When users log in, they’re greeted with a new, intuitive homepage that provides streamlined access to key platform features and training content. Designed with user feedback, the updated navigation ensures an optimal and seamless experience. The enhanced homepage and navigation reflect our ongoing commitment to improving functionality and efficiency, empowering customers to quickly find the information and tools they need to succeed.

As healthcare organizations continue the challenging journey of better understanding and addressing the social risk factors that impact cost and outcomes of people they care for, Socially Determined is unwavering in its commitment to providing the data and insights needed to make informed decisions. Providing new ways for customers to access and use our proprietary social risk data and analytics will continue to be a major focus.

To learn more about SocialScape, Community Spotlight or any of these new features, contact us or reach out to your Customer Success team.

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